Even
though their object may be the same that of
making money and yet more money - there his
a marked difference in the style, approach and
mindeset of businessmen around the globe, writes
Dr Hiru Bijlani, a management consultant in
international business.
In
New York, the business styles
are getting increasingly informal. So is it
in Rome. However, Tokyo, Singapore and London
still maintain their hitherto pretty high levels
of formality, both in work style and in business
dress code. Office culture in New York and Rome
follows suit. This style too is more friendly
and interactive, while in London and Singapore,
stiff collars seem to encourage stiff upper
lips.
Doing
business in Tokyo continues to be hierarchical
and structured. There may be much interaction
in decision-making, witness quality circles
and their like, but the hierarchy levels have
remained much the same.
However,
other lines are thinning. Between the physical
separation of home, work place and leisure grounds,
the barriers are beginning to drop. With the
advent of facsimile, E-mail, modem-linked computers,
mobile phones and the like, more and more people
are opting for flexible core working hours in
the office for meetings, while working from
home or even operating from the golf course
via mobile phones! One is likely to see this
trend develop dramatically in the next decade.
Yet
doing business today in the various cities of
the world still means difference. Let's take
a look at how these work out.
London
combines the charm of the old British world,
with its old houses, castles, traditions, eating
houses, while it has also become a melting pot
of not only European but also Asian and African
cultures. One of its greatest attractions is
the extensive range of plays, musical entertainment
and culture that is offered at the "pleasure
level". It also serves as a major financial
centre and as a hub to link North America with
Europe. Its disadvantages are its growing population,
traffic, pollution and its generally low level
of work ethic, not only when compared to the
booming metropolises of Asia but also with other
cities in Europe.
London's
future as a business centre lies in its ability
to build on its tradition and history and to
attract business to set up base there for reasons
that go well beyond business; it seems however
to be fast losing this edge to other cities.
New York is alive round the
clock. It offers unlimited opportunities not
only to pop-stars, sport-stars and muggers,
but opens its horizons to the making of business
fortunes. Here small ideas that literally come
from the streets can result in large business
chains. However, this is also a place that many
people fear because of the high rate of crime
- which, incidentally, takes many "novel"
shapes - at all times of day and night. Hence
as a city, you can only love it or hate it,
whether you are tourist or a businessman.
People
work from eight to 18 hours a day, depending
on the drive, the ambition and the opportunity.
It is undoubtedly the "living" capital
of America, and symbolises not only the American
way of life, but also reflects the very essence
of capitalism.